Support

We're here to help you with any questions or issues you may have.

In-App Chat Support

Recommended - Fastest Response

The best way to get support is through the Contact Support feature directly in the Elite Gold Academy app. Open the app, go to your Profile, and tap Contact Support to start a conversation with our team.

How to access: Open App → Profile → Contact Support

Email Support

For general inquiries or if you're unable to access the app, you can reach us via email. We typically respond within 24-48 hours.

anad@elitegoldacademy.com

Frequently Asked Questions

How do I cancel my subscription?

Subscriptions are managed through your App Store (iOS) or Google Play Store (Android). Go to your device settings → Subscriptions → Elite Gold Academy to manage or cancel.

I'm not receiving push notifications

Make sure notifications are enabled for Elite Gold Academy in your device settings. Also check that "Do Not Disturb" mode is off.

How do I get a refund?

Refunds are handled by Apple or Google based on their respective policies. Contact App Store or Google Play support for refund requests.

What broker should I use?

We recommend using Exness or any reputable broker of your choice. You can find broker registration links in the app's Home screen.